Contact Us

Contact FBC Customer Service

If you need to contact FBC for any reason, you can email us, or call the following numbers during office hours. We'll be only to happy to help you!

FBC email address:

Office hours:

Monday - Friday 10:00-5:00
Saturdays & Holidays 10:00-3:00
CLOSED ON SUNDAY.

Mailing Address:

The Foreign Buyers' Club
5-15-3F Koyochonaka
Higashinada-ku
Kobe 658-0032

FBC Shop - Rokko Island, Kobe
Monday - Friday 10:00am - 6:00pm.
Saturday 10:00am - 7:30pm.
CLOSED ON SUNDAY.
Click here for more information on the FBC Shop.

Customer Service Contact Form

Please use this contact form if you need to email us regarding your order or any general questions you may have (please check the FAQ on our Help page first).