Shipping
Please note that our two stores carry seperate shipping fees and have different delivery times, see below for details.
Cool items = product codes that begin with "1" Frozen items = product codes that begin with "2"
If you are having trouble receiving your order, you can either fax or email us and we'll contact the delivery company for you. Call us during office hours on 078-857-9001 or contact us here.

All Deli and Learning Center orders are delivered within 5-7 days of receiving your order. Allow an extra day for public holidays - Hokkaido and Okinawa allow 1 - 2 extra days.
FREE Basic Shipping on Deli + Learning Center orders over ¥10,000!!
|
Basic Shipping |
Cool Items add |
Frozen Items add |
|
¥490 |
+¥500 |
+¥500 |
| Hokkaido & Okinawa |
+¥300 |
+¥300 |
+¥300 |
 General Store orders are delivered 32-36 days from the order Friday. You will receive an invoice 2 weeks after the order is placed with the status of the items ordered (payments are due a week before delivery). Two weeks after that, your order arrives! Easy!
| Order Subtotal |
Shipping |
Customs Clearance |
Total Cost |
| ~¥29,999 |
¥490 |
+¥500 |
=¥990 |
| ¥30,000~ |
FREE! |
+¥500 |
=¥500 |
Hokkaido: + ¥500 Okinawa : +¥700 per case (call us for details)
*Customs Clearance applies to all General Store orders
|